Levi Leyland
About Levi Leyland
Levi Leyland is a Technical Support Engineer - Tier II at Varonis, with a background in IT and commercial fishing, based in the Raleigh-Durham-Chapel Hill area.
Current Role at Varonis
Levi Leyland is currently a Technical Support Engineer - Tier II at Varonis. He has been in this role since 2021. In this position, Levi is responsible for providing technical support and addressing complex technical issues related to Varonis's products and services. His role involves troubleshooting, resolving technical problems, and ensuring customer satisfaction by maintaining the optimal performance of Varonis solutions.
Previous Experience at Master Solutions, Inc
Before joining Varonis, Levi Leyland worked at Master Solutions, Inc. He served as an Information Technology Technician and Onsite Specialist from 2020 to 2021. Prior to that, Levi gained experience as an Information Technology Intern at the same company from 2018 to 2020. During his tenure at Master Solutions, Inc, Levi honed his skills in IT support, hardware and software maintenance, and network equipment management. His diverse roles allowed him to develop a comprehensive understanding of IT operations and support.
Background as a Commercial Fisherman
Levi Leyland has a unique background as a Commercial Fisherman. This experience has significantly contributed to his ability to handle stress and maintain a strong work ethic. The demanding nature of commercial fishing has equipped Levi with the resilience and determination needed to excel in high-pressure environments, making him adept at managing challenging technical support scenarios.
Technical Skills and Expertise
Levi Leyland possesses a robust set of technical skills essential for his role as a Technical Support Engineer. He has expertise in supporting and maintaining both hardware and software for workstations and network equipment. This includes troubleshooting hardware malfunctions, resolving software issues, and ensuring the overall stability and performance of IT infrastructure. Levi's technical proficiency enables him to provide effective solutions and maintain high standards of service.
Location and Regional Influence
Levi Leyland is based in the Raleigh-Durham-Chapel Hill area, a prominent hub for technology and research. The region is known for its vibrant tech community and access to cutting-edge innovation. Being in this locale provides Levi with opportunities to stay connected with technological advancements and contribute to a dynamic professional environment. The area's reputation for technology makes it an ideal base for his career in technical support.