Marcos Correa
About Marcos Correa
Marcos Correa is a Technical Support Engineer at Varonis with extensive experience in technical support and system administration roles across various organizations, including the US Army and Pfizer.
Current Position at Varonis
Marcos Correa currently holds the position of Technical Support Engineer at Varonis, starting his tenure in 2021. Based in Raleigh, North Carolina, Marcos applies his extensive experience in providing technical support and troubleshooting to assist Varonis customers effectively. His role includes diagnosing and resolving software issues, working closely with clients, and ensuring the stability and security of the systems in use.
Previous Experience at Durham County Government
From 2017 to 2020, Marcos Correa served as a Technical Support Analyst at Durham County Government in Durham, North Carolina. Over these three years, Marcos was responsible for providing technical support to county employees, managing IT infrastructure, and ensuring that all systems operated smoothly. His role involved troubleshooting hardware and software issues, setting up computer systems, and maintaining the IT helpdesk.
US Army Technical Expertise
Marcos Correa worked with the US Army in various technical support roles. Between 2013 and 2016, he was a System Administrator stationed at FT Bragg, NC, where he managed and maintained IT systems and networks, ensuring high availability and security. From 2010 to 2013, stationed in Germany, he served as a System Support Specialist, providing critical IT support in a multinational environment, handling both routine and complex technical issues.
Experience in Pharmaceutical and Telecom Industries
Earlier in his career, Marcos Correa gained valuable experience in the pharmaceutical and telecom industries. He worked at Pfizer as a Desktop Support Technician (2006-2008) in the Greater New York City Area, supporting end-users, resolving IT issues, and maintaining computer systems. In 2006, he briefly served as a Data Migration Consultant at Alcatel-Lucent in Murray Hill, NJ, focusing on data migration projects. Additionally, he worked as an IT Helpdesk Analyst at RB in Parssipany, NJ, in the same year, providing IT support services.
Early Career and Short-Term Roles
Marcos Correa's early career included several short-term IT roles that built his foundation in technical support. In 2006, he worked for two months as an IT Helpdesk Analyst at RB in Parssipany, NJ. Later, he served as a Data Migration Consultant at Alcatel-Lucent for three months. In 2009, he also spent three months as a Desktop Support Analyst at Wyndham Worldwide in Parsippany-Troy Hills, NJ. These roles provided him with diverse experiences in desktop support, data migration, and IT helpdesk services.