Michael Hyde
About Michael Hyde
Michael Hyde is a Dedicated Support Team Leader at Varonis, with extensive experience in technical support and management roles across various industries.
Company
Michael Hyde is currently employed at Varonis. He has taken on several roles within the company, including Dedicated Support Team Leader and Dedicated Support Engineer since 2021. Previously, he worked as a Technical Support Engineer from 2019 to 2021 in the Raleigh-Durham, North Carolina Area.
Title
Michael Hyde holds the title of Dedicated Support Team Leader at Varonis. In this role, he is responsible for leading a team that provides specialized support to customers. His work emphasizes fostering a culture of engagement and promoting accountability within the team.
Previous Professional Experience
Before his current position at Varonis, Michael Hyde accumulated diverse professional experience. He worked as a Technical Support Engineer at UPTIME IT LLC from 2018 to 2019 and as a bartender at Broadstone Bar & Kitchen from 2017 to 2018. Additionally, he served as a Venue Manager for Sweet Hospitality Group from 2009 to 2016 and as an IT Support Specialist at Hydden Technologies from 2004 to 2018. Earlier roles include Sales Associate and Merchandise Manager at CompUSA and Help Desk Specialist at Liberty Tax Service.
Educational Background
Michael Hyde attended Ozarks Technical Community College, where he studied Computer Science and obtained an Associate of Arts and Sciences (AAS) degree from 1999 to 2000. He also studied Theatre at Southwest Missouri State University.
Technical Contributions
In his role at Varonis, Michael Hyde participates in the new product development process. This involvement ensures that the team is well-prepared to support new products and releases. He also acts as a technical resource, assisting with ongoing cases and providing training to team members, thereby enhancing their technical proficiency and problem-solving capabilities.