Michael Pierce
About Michael Pierce
Michael Pierce is the Technical Support Team Lead at Varonis, with extensive experience in IT support and system administration.
Company
Michael Pierce is currently working at Varonis, a company recognized for its advanced data security and analytics solutions. Varonis helps organizations secure their critical data from cyber threats and human error. Michael's contributions as an integral part of the technical support team aid in maintaining the high operational standards of the company.
Title
Michael Pierce holds the title of Technical Support Team Lead at Varonis. In this role, he oversees the technical support team, ensuring efficient response to technical issues and maintaining high levels of customer satisfaction. His leadership and expertise help drive the team’s performance and service quality.
Career History
Michael Pierce's career spans several notable organizations. At Varonis, he advanced from Technical Support Engineer (2020-2021) to Technical Support Team Lead (2021-present). Prior to that, he worked at American Medical Response as I.T. Support from 2010 to 2019. Before that, he served as a System Administrator at Ascent Media from 2007 to 2010. His early career included a role as Information System Technician II at BioSource International from 2002 to 2007.
Technical Support Team Lead at Varonis
Michael Pierce assumed the role of Technical Support Team Lead at Varonis in 2021. His responsibilities include leading the technical support team, addressing advanced technical issues, and ensuring customer satisfaction through effective problem-solving. His role is crucial in managing the team’s daily operations and enhancing their capability to handle complex technical challenges.