Michelle Cunningham
About Michelle Cunningham
Michelle Cunningham is a Technical Support Engineer II at Varonis with extensive experience in IT support roles and a Bachelor's degree in Computer Engineering from Portland State University.
Title
Michelle Cunningham is currently a Technical Support Engineer II at Varonis. She began this role in 2021 in the United States.
Professional Experience at Varonis
Michelle Cunningham has been working at Varonis since 2021. Her role as a Technical Support Engineer II involves addressing technical issues and providing support to enhance the user experience. Her contributions focus on troubleshooting and resolving technical problems effectively.
Previous Roles
Michelle Cunningham has amassed extensive experience in the technical support and IT sectors. She worked at Atmosera as Support Professional Lead from 2019 to 2021, where she led the support team in Beaverton, OR. Before that, she served as a Desktop Support Technician at Portland State University OIT from 2018 to 2019. Earlier roles include Helpdesk Technician for the College of Engineering Computer Action Team (2016-2017), Information System Specialist in the Army National Guard (2014-2017), and Computer Technician at Bits and PCS Computers (2009-2014). Her career began in the United States Marine Corps, where she served as an Information Technology Specialist from 2003 to 2007 in Okinawa, Japan.
Education and Expertise
Michelle Cunningham earned a Bachelor's degree in Computer Engineering from Portland State University, where she studied from 2015 to 2020. Her technical expertise includes system imaging and deployment using Norton Ghost. She also has strong capabilities in remote desktop support and a deep understanding of Windows Server environments.
Skills and Technical Proficiency
Michelle possesses a strong set of skills tailored to the IT and technical support sectors. Her proficiency with Norton Ghost enhances her ability to manage system imaging and deployment efficiently. Additionally, her expertise in remote desktop support improves user experience and troubleshooting processes. Her knowledge of Windows Server environments is integral to effective IT infrastructure management.