Nir Sharon
About Nir Sharon
Nir Sharon is the Director of Global Escalation Engineering at Varonis, where he leads a team to resolve complex technical issues and enhance customer satisfaction.
Title
Nir Sharon currently holds the position of Director Of Global Escalation Engineering at Varonis. His role involves leading a team that provides engineering solutions to complex technical problems, enhancing customer satisfaction with Varonis products.
Current Role at Varonis
Nir Sharon began his current role as Director Of Global Escalation Engineering at Varonis in 2023. He manages a team that develops strategies for at-risk customers to ensure the successful and timely fulfillment of product use cases. He ensures the integration of product features and bug fixes based on customer escalations, leads the Escalation Engineering department towards Varonis SaaS, and solves issues both proactively and reactively.
Previous Roles at Varonis
Before becoming the Director of Global Escalation Engineering, Nir Sharon served at Varonis in various capacities. From 2022 to 2023, he was the Head of Global Escalation Engineering. Prior to that, he worked as the Escalation Engineering Manager (Americas) from 2019 to 2022. In these roles, he led and mentored regional escalation managers and their teams worldwide, and collaborated with internal teams to prioritize and resolve complex issues.
Role at Mamram - Israeli Defence Force
Nir Sharon's early career included a role at Mamram - Israeli Defence Force as Test/Dev Ops - Group Leader from 2007 to 2008. During this period, he gained valuable experience in managing test and development operations.
Education and Expertise
Nir Sharon completed his BSc in Computer Science at The Academic College of Tel-Aviv, Yaffo, from 2010 to 2013. His educational background in computer science laid the foundation for his technical expertise and leadership skills in the field of engineering.