Rachel Toth
About Rachel Toth
Rachel Toth is the CS Operations Manager at Varonis, with extensive experience in customer success and operations roles across various companies.
Current Position at Varonis
Rachel Toth currently serves as the Customer Success (CS) Operations Manager at Varonis. She started in this role in 2022. Her responsibilities include managing customer success operations, which likely encompasses overseeing customer interactions, implementing customer success strategies, and ensuring the efficient use of resources within the team.
Previous Roles at Varonis
Before taking on her current role, Rachel Toth worked as a Gainsight Software Admin at Varonis from 2021 to 2022. In this role, she was responsible for administering the Gainsight software, which is used for customer success management. Her duties would have included optimizing the use of the software, troubleshooting issues, and training staff in its use.
Experience at Valuize
Rachel Toth has prior experience working at Valuize, where she held two positions. In 2021, she served as a Gainsight Practice Lead for 3 months, followed by a role as Customer Success Technology Consultant from 2020 to 2021 for 6 months. These roles would have involved leading Gainsight software initiatives and consulting on customer success technology solutions to improve client relationships and service outcomes.
Roles at Procurify
Rachel Toth worked at Procurify in Vancouver, Canada Area, in two different roles. In 2020, she was a CX Systems Manager for 7 months, responsible for managing customer experience systems. Prior to that, she served as Customer Success Manager from 2019 to 2020 for 8 months, where she managed customer relationships and aimed to improve customer satisfaction and retention.
Career in Customer Service and Account Management
Rachel Toth has extensive experience in customer service and account management. She worked as an Account Manager at Tawkify from 2017 to 2019 for 2 years. Before that, she was involved in Premium Guest Services at Canucks Sports & Entertainment (CSE) from 2015 to 2019, and Customer Services at WestJet from 2014 to 2016, both roles based in the Vancouver, Canada Area.
Educational Background
Rachel Toth studied at the Art Institute of Vancouver, where she earned an Associate's degree in Fashion Marketing & Business Management. Her education, completed from 2009 to 2011, provided a foundation in business management principles and marketing strategies specific to the fashion industry.