Ryan Williams
About Ryan Williams
Ryan Williams is the Manager of Professional Services with over 18 years of experience in IT services, focusing on team management and process improvement.
Title
Ryan Williams is currently serving as the Manager of Professional Services since 2021. In this role, he is responsible for managing a team of Professional Services Engineers, focusing on team resource management and process improvement.
Experience in Professional Services
Ryan Williams has extensive experience in Professional Services, having held various roles across different organizations. From 2020 to 2021, he served as a Professional Services Team Lead in London. Prior to that, he worked as a Professional Services Engineer from 2018 to 2020, also in London.
Technical Services Management
Ryan has a notable background in technical services management. He was the ICT Technical Services Manager for four years from 2014 to 2018, and before that, he was an Infrastructure Project Engineer from 2011 to 2014, both in London.
Early Career and IT Support
Ryan Williams began his career in IT support roles. He worked at Her Majesty's Prison and Probation Service (HMPPS) as an IT Support Technician from 1998 to 2000. Following this, he joined Hi-Grade as a Senior Technical Support Engineer in Barking, Essex, where he worked for four years until 2004.
Education and Qualifications
Ryan studied at Dagenham Priory. He leverages his educational background along with over 18 years of experience to deliver high-quality IT services to customers and clients.