Victoria Merrell
About Victoria Merrell
Victoria Merrell is a Customer Success Representative at Varonis with a background in criminal justice and psychology. She has experience in client success, probation, and correctional roles, and is skilled in Google Analytics and public speaking.
Title
Victoria Merrell is a Customer Success Representative currently working at Varonis. She has been with the company since 2019.
Professional Experience at Varonis
Victoria Merrell has been a Customer Success Representative at Varonis since 2019. In this role, she leverages her expertise in Google Analytics to track customer satisfaction and derive customer insights. Her strong public speaking skills enhance her ability to communicate effectively with both clients and internal teams, ensuring smooth and efficient customer service.
Previous Roles in Customer Success
Before joining Varonis, Victoria worked at Netsertive as a Client Success Associate for one year from 2018 to 2019 in the Raleigh-Durham, North Carolina area. In this role, she honed her skills in client relationship management and contributed to the company's success through effective client engagement strategies.
Early Career in Law Enforcement
Victoria Merrell gained experience in law enforcement prior to her roles in customer success. She served as a Probation Parole Officer at the North Carolina Department of Public Safety from 2017 to 2018 and as a Correctional Officer at the Greenville County Detention Center from 2016 to 2017. These roles contributed to her strong analytical skills and ability to manage high-pressure situations.
Education and Expertise
Victoria Merrell holds a Bachelor's degree in Criminal Justice/Psychology from Urbana University, where she studied from 2012 to 2016. Her educational background provides a solid foundation for her analytical and interpersonal skills, which she applies in her current role in customer success.