Tim Szego
About Tim Szego
Tim Szego serves as the Vice President of Customer Success and Revenue at Vena Solutions, where he leads a team dedicated to enhancing customer value and achieving revenue goals. With extensive experience in customer success roles across various organizations, he specializes in building effective teams that prioritize customer expansion and retention.
Current Role at Vena Solutions
Tim Szego serves as the Vice President of Customer Success and Revenue at Vena Solutions, a position he has held since 2021. In this role, he has global responsibility for delivering exceptional value to over 1,800 customers while meeting revenue targets. His leadership emphasizes the importance of aligning customer challenges and goals with achievable value, fostering long-term relationships that contribute to significant returns.
Previous Experience at Vena Solutions
Before his current role, Tim Szego worked at Vena Solutions as the Senior Director of Customer Success from 2020 to 2021 and as the Director of Customer Success from 2018 to 2020. During his tenure, he played a crucial role in building the Customer Success Management organization, expanding the team from 5 to 45 members. His focus was on guiding customers from early adoption to product mastery, ensuring a smooth transition and maximizing customer satisfaction.
Professional Background in Customer Success
Tim Szego has extensive experience in customer success roles across various organizations. He worked at Oracle in multiple capacities, including Senior Director of Enterprise Customer Success and Regional Manager of Enterprise Customer Success from 2013 to 2018. His earlier experience includes a position as Account Director at Eloqua and as a Business Development Manager at TriStar. This diverse background has equipped him with the skills necessary to build successful, revenue-owning Customer Success teams.
Educational Background
Tim Szego studied at Dalhousie University, where he earned a Bachelor of Commerce (BCOMM) degree from 1997 to 2001. His studies encompassed various fields, including Economics, Finance, Accounting, and Marketing. This educational foundation has contributed to his expertise in customer success and revenue management.
Focus on Team Development
In his roles, Tim Szego emphasizes the importance of a growth mindset to develop diverse and empowered teams. He is committed to maximizing the potential and career aspirations of his team members, fostering an environment where they can thrive and contribute effectively to the organization’s goals.