Ramon Drew
About Ramon Drew
Ramon Drew is a Commercial Manager at Viking Cruises in Sydney, Australia, with extensive experience in the travel industry and strong leadership and interpersonal skills.
Current Roles at Viking Cruises
Ramon Drew holds dual roles at Viking Cruises. As the Commercial Manager, he operates out of Sydney, New South Wales, Australia. He also serves as the Service Delivery Manager in the same location. In these positions, he leverages his extensive travel industry experience to oversee sales, profitability, and customer satisfaction, while also ensuring efficient service delivery.
Previous Experience at American Express
Ramon Drew worked at American Express in Sydney, Australia, where he held the position of Airline, Cruise, and Elite Tier Manager from 2014 to 2017. His role involved managing high-tier clients and coordinating services to meet their exclusive needs. Prior to this, from 2000 to 2003, he was a Corporate Sales Executive, focusing on acquiring and managing corporate clients.
Roles in Corporate Travel Management
From 2011 to 2014, Ramon Drew served as a Client Value Manager at Corporate Travel Management in Sydney. In this role, he was responsible for optimizing client value by identifying new market opportunities and enhancing service delivery. His tenure was marked by efforts to align business strategies with client needs to drive satisfaction and loyalty.
Professional Background in Leisure and Business Travel
Ramon Drew has a substantial background in both leisure and business travel. He began his career at Mary Rossi Travel as a Leisure Consultant from 2004 to 2006, and later worked at Jetset Travelworld Group as a Business Development Manager from 2007 to 2009. His experience includes roles at Virgin Australia and Carlson Wagonlit Travel, where he contributed to various capacities, including customer service and project management.
Skills and Expertise in Travel Industry
Ramon Drew has a comprehensive skill set developed over decades in the travel industry. His qualifications include strong leadership abilities, proficiency in business re-engineering, and a deep understanding of consumer buying behavior. He is adept at achieving market, sales, and profit objectives, with proven negotiation, communication, and problem-solving skills. His attention to organization, planning, and time management enables him to meet deadlines effectively in fast-paced environments.