A R.
About A R.
A R is a Virtual Tech Support professional with extensive experience in customer support, moderation, and quality control in various industries, currently working at multiple companies including Activision, Virbela, AdLiven, Teach Away, and Skooli Online Tutoring.
Current Positions
A R. currently holds multiple roles across various companies, reflecting a diverse skill set. He works as a Capture Artist at Activision since 2022 and also serves as a Virtual Tech Support specialist at Virbela since 2021. Additionally, he holds positions as a Capture Artist at AdLiven and Customer Support Specialist at Teach Away and Skooli Online Tutoring since 2021.
Previous Work Experience
A R.'s career includes significant experience in customer support roles. He worked at Pangaea as a Customer Support Specialist in 2020 and has a four-year tenure at Upwork from 2018 to 2022. His role at Course Hero spanned from 2018 to 2020, where he transitioned from a QA processor to a Moderator.
Educational Background
A R. studied at Stics, earning a Certificate in Information Technology in 2015. Prior to that, he attended Chanab College for Pre-Medicine/Pre-Medical Studies, achieving an F.sc from 2012 to 2014.
Online Presence
A R. has built a notable online presence, with 16,000 subscribers on YouTube and 19,000 followers on Facebook. His online activities focus primarily on YouTubing, streaming, and gaming content.
Skill Set and Expertise
A R. possesses a diverse range of skills in CRM tools such as Zendesk, Zopim, 'K'ustomer, Stripe, Slack, Skype, VoIP, Admin, Hubspot, Gorgias, Salesforce, and Happyfox. He also has experience in moderation and quality control, including moderating a TV channel's servers and providing quality control services in the e-sports gaming industry for PGC.