Scott Stano
About Scott Stano
Scott Stano is a Customer Service Representative at Vorto in Denver, Colorado, with over eight years of experience in customer service and technical support roles. He has held various positions in the industry, including roles at Wata Games, D2Xchange, and Visa, and has demonstrated leadership skills through staff supervision.
Work at VORTO
Scott Stano has been employed at VORTO as a Customer Service Representative since 2022. In this role, he provides support and assistance to customers, ensuring their inquiries and issues are addressed effectively. His experience in customer service contributes to the overall satisfaction of VORTO's clientele. He operates from Denver, Colorado, where he has developed skills relevant to customer relations and service delivery.
Previous Employment Experience
Before joining VORTO, Scott Stano worked at Wata Games as a Video Game Collectible Authenticator & Grader from 2021 to 2022. He also served as a Customer Operations & Technical Support Engineer at D2Xchange for five months in 2020. His prior experience includes a five-year tenure at Visa as a Senior Customer Service Representative and Fraud Management Specialist, where he handled customer inquiries and fraud cases. Additionally, he worked at Brandwise as a Lead Support Technician and Implementation Specialist from 2018 to 2020.
Education and Expertise
Scott Stano studied at Red Rocks Community College from 2002 to 2004, focusing on developing skills relevant to his career. He completed his high school education at Conifer High School, earning a diploma from 1999 to 2002. His educational background supports his professional roles in customer service and technical support, enhancing his ability to manage customer relations effectively.
Leadership and Team Management Skills
Scott Stano has demonstrated leadership capabilities through supervising staff for two years. His peers recognize him as a great team leader, highlighting his strong team-focused approach. His experience in managing teams contributes to effective collaboration and improved service delivery in his roles.
Technical Skills and Database Management
Scott Stano possesses over eight years of experience in maintaining and updating databases using SQL. His technical skills enable him to manage data effectively, which is essential in customer service and technical support roles. He has also worked closely with top-tier clients, particularly in onboarding and training sessions, showcasing his ability to communicate complex information clearly.