Chelsea Michael, Phr
About Chelsea Michael, Phr
Chelsea Michael is the Head of People Operations at Waitwhile, with a diverse background in talent development, office coordination, and marketing.
Current Title and Role
Chelsea Michael is currently serving as the Head of People Operations at Waitwhile since 2021. She is responsible for overseeing the company's human resources strategies and initiatives, specifically in the Atlanta Metropolitan Area. Her duties include the development and implementation of performance management and engagement platforms, as well as the creation and maintenance of employee onboarding processes and benefits programs.
Previous Experience at CallRail
Chelsea worked at CallRail from 2015 to 2021, holding various roles. She began as an Office Coordinator, served as a Talent Manager, and later as a Talent Development Manager. Her responsibilities included overseeing talent acquisition, development programs, and enhancing employee engagement in Atlanta, GA.
Other Professional Experience
Prior to her tenure at CallRail, Chelsea held multiple positions in different organizations. She worked as an Office Manager at Arbormedics for 6 months in 2015, as a Media Marketing professional at Lion's Thread Bow Ties from 2015 to 2016, and as a Marketing and Sales Consultant at Proveli from 2013 to 2014. Additionally, she has experience as an English Teacher at Muangkhong School for 5 months between 2011 and 2012 and as an Assistant to the Registrar at Young Harris College from 2006 to 2008.
Educational Background
Chelsea Michael has an educational background in Political Science. She completed her Bachelor of Arts at The University of Georgia from 2008 to 2011. Prior to that, she earned an Associate of Arts in Political Science from Young Harris College, which she attended from 2006 to 2008. Her academic training has provided a solid foundation for her multifaceted career in operations and human resources.
Contributions at Waitwhile
At Waitwhile, Chelsea has made significant contributions that impact the company's HR practices. She developed and implemented a comprehensive performance management and engagement platform. She also designed a structured employee onboarding process and an inclusive employee benefits program, enhancing workplace satisfaction and operational efficiency.