Ryan Donnelly
About Ryan Donnelly
Ryan Donnelly is the Customer Service Team Lead at Weekend Health, with a background in consumer services and a Bachelor of Arts in Philosophy from the State University of New York College at Buffalo.
Current Role at Weekend Health
Ryan Donnelly serves as the Customer Service Team Lead at Weekend Health. He assumed this role in December 2022. His responsibilities include overseeing the customer service team, ensuring efficient resolution of customer issues, and maintaining high levels of customer satisfaction. His experience in customer service aids in optimizing processes and team performance.
Previous Experience at Weekend Health
Before becoming the Customer Service Team Lead, Ryan Donnelly was a Customer Service Specialist at Weekend Health. He worked in this capacity for two months in 2022, where he focused on direct customer interactions and problem resolution, gaining valuable knowledge about the company's customer service operations.
Experience at Eaze
Prior to joining Weekend Health, Ryan Donnelly held positions at Eaze. From 2021 to 2022, he worked as a Customer Support Specialist in San Diego, CA, assisting customers with inquiries and troubleshooting issues. Between 2017 and 2020, he was the Concierge Team Lead in the Greater San Diego Area, managing a team and handling high-level client interactions.
Education and Academic Background
Ryan Donnelly studied at the State University of New York College at Buffalo. He earned a Bachelor of Arts (B.A.) in Philosophy, attending the institution from 2012 to 2016. His academic background in philosophy has equipped him with critical thinking and problem-solving skills useful in his customer service roles.
Professional Expertise
Ryan Donnelly has a demonstrated history of working in the consumer services industry. His expertise spans various roles, from frontline customer support to team leadership. His experience includes managing customer interactions, leading teams, and enhancing service delivery, making him proficient in handling diverse challenges in customer service environments.