Claire R.
About Claire R.
Claire R. is an Implementation Coordinator with over 20 years of experience in various SaaS technologies and Microsoft Office Suite. She has held multiple roles in customer service and project management across different companies, including Zenefits, Sendoso, and Abercrombie & Fitch Co.
Current Role at Zenefits
Claire R. serves as an Implementation Coordinator at Zenefits since 2022. In this role, she manages multiple projects simultaneously, utilizing the Salesforce and Zenefits platforms. She ensures the timely and accurate delivery of implementations, which involves coordinating various tasks and resources. Claire also performs detailed audits of historical, company-level, and employee-level data to maintain accuracy and credibility in the implementation process.
Previous Experience in SaaS and Retail
Claire R. has extensive experience with a variety of SaaS technologies, including Salesforce, Confluence, JIRA, ZenDesk, Zoom, Slack, SAP, Paylocity, MySQL, Netsuite, and ADP. Prior to her current role, she worked at Sendoso as a UX/Gift Researcher from 2021 to 2022 and at Discount Tire as a Corporate Travel Consultant from 2020 to 2021. She also held positions at Abercrombie & Fitch Co. as an Assistant Store Manager and at Billabong as a Retail Support Manager.
Educational Background
Claire R. studied at Arizona State University, where she earned a Bachelor of Science in Tourism and Travel Services Management. She also attended Florida State University, achieving a Bachelor of Science in Business Administration, Management, and Operations. This educational background supports her extensive experience in project management and implementation within various industries.
Project Management and Training Development
In her previous roles, Claire R. developed and revised training, workflow, and process documentation to enhance the new hire experience. She has demonstrated the ability to manage multiple projects effectively, ensuring that teams are well-prepared and informed. Her focus on improving training processes reflects her commitment to operational excellence and employee development.
Career Timeline and Roles
Claire R. has a diverse career history, including roles such as Travel Expert for International Programs at STA Travel and Administrative Assistant at WanderJaunt. She worked at The Westin Kierland Resort & Spa as a Reservations Sales Agent and has experience in various capacities within the retail and travel sectors. Her career spans over 20 years, showcasing her adaptability and expertise across different fields.