Lester Colcord
About Lester Colcord
Lester Colcord is a Risk & Banking Specialist at Zenefits, where he has worked since 2017. He specializes in detecting payroll fraud and collaborates with various departments to navigate complex banking regulations.
Work at Zenefits
Lester Colcord has been employed at Zenefits since 2017, currently holding the position of Risk & Banking Specialist. In this role, he collaborates with customer service and specialist departments to navigate complex banking rules and regulations. He specializes in detecting and preventing payroll fraud by conducting thorough research and verification of company details for potential clients. Colcord also plays a key role in setting new processing thresholds for client payrolls, enhancing fraud detection capabilities. His responsibilities include managing the daily reverse wire file upload process to ensure timely payroll deposits and providing support for check date exception requests.
Education and Expertise
Lester Colcord has a diverse educational background. He studied at Treasure Valley Community College from 1994 to 1998. He later attended the University of Phoenix, where he earned a Bachelor's degree in Human Resources Management from 2010 to 2012 and a Master's degree in Psychology from 2012 to 2016. His educational qualifications support his expertise in risk management and banking, particularly in areas related to payroll fraud detection and transaction resolution.
Previous Work Experience
Before joining Zenefits, Lester Colcord worked as an FP/HR Associate at Zenefits for one month in 2017. He also has significant experience from his time at SUPERVALU, where he served as a Trainer from 2001 to 2009 for eight years in the Boise, Idaho Area. This previous experience has contributed to his skills in training and human resources, further enhancing his capabilities in his current role.
Key Responsibilities
In his current position at Zenefits, Lester Colcord manages several critical functions. He resolves failed transaction issues and assists clients in fund collection. He also provides support for clients who miss payroll approval deadlines, ensuring that they receive timely assistance. His work is essential in maintaining the integrity of payroll processes and enhancing client satisfaction.