Michelle Donals
About Michelle Donals
Michelle Donals is a Payroll Tax Specialist II at Zenefits, where she has worked since 2018. She has a diverse background in payroll, customer support, and management, with previous roles at companies such as Facebook and Pros Edge Sports LLC.
Current Role at Zenefits
Michelle Donals currently holds the position of Payroll Tax Specialist II at Zenefits, where she has worked since 2018. In this role, she is responsible for managing payroll tax processes and ensuring compliance with relevant regulations. Her tenure at Zenefits has extended for six years, during which she has developed expertise in payroll management and client support.
Previous Experience at Zenefits
Before her current role, Michelle Donals worked at Zenefits as a Payroll Tax Specialist I from 2017 to 2018 and as a Payroll Client Support Associate from 2016 to 2017. In these positions, she gained valuable experience in payroll processing and client relations, contributing to her understanding of payroll systems and customer service.
Professional Background
Michelle Donals has a diverse professional background, having worked in various roles across multiple companies. She served as an E-Commerce, IT, and Social Media Manager at Pros Edge Sports LLC from 2009 to 2012. Additionally, she worked at Facebook as an Advertiser Support Associate and later as a Global Marketing Solutions Supervisor from 2013 to 2016, where she developed skills in customer support and marketing solutions.
Education and Training
Michelle Donals has pursued education at several institutions. She attended Centennial High School from 1996 to 2001, followed by the Career Development Institute from 2001 to 2002. Later, she studied at Ashworth College from 2014 to 2015. This educational background has equipped her with the foundational knowledge necessary for her roles in payroll and customer service.
Skills and Expertise
Michelle Donals possesses a range of skills that enhance her professional capabilities. She is detail-oriented and has excellent organizational skills, which are essential for managing complex payroll tasks. Her experience includes handling special needs clients, showcasing her customer service skills. Additionally, she has demonstrated the ability to identify customer and business needs, contributing to improved client satisfaction and operational efficiency.