Alejo Saavedra Cortés
About Alejo Saavedra Cortés
Alejo Saavedra Cortés is a Customer Support Specialist with a Bachelor of Business Administration from Tecnológico de Monterrey. He has experience working at Zoho Corporation and currently serves as a Customer Operations Associate at Zenput, where he has been employed since 2020.
Work at Zenput
Alejo Saavedra Cortés has been employed at Zenput since 2020, initially serving as a Customer Operations Associate for four years in Hermosillo, Sonora, Mexico. In 2022, he transitioned to the role of Customer Support Specialist, working remotely. His responsibilities include providing assistance to customers, ensuring their inquiries are addressed efficiently, and contributing to the overall customer experience.
Education and Expertise
Alejo Saavedra Cortés holds a Bachelor of Business Administration (B.B.A.) from Tecnológico de Monterrey, where he studied Business Administration and Management from 2015 to 2019. He also studied at Anglo-American University in Prague, focusing on International Business and achieved a specialization in Commercial Relations between the European Union and Latin America in 2019. Additionally, he attended KU Leuven in 2017, where he studied Human Rights, Philosophy, and Ethics during an international stay.
Background
Before joining Zenput, Alejo worked at Zoho Corporation as a Customer Support Representative for eight months in the Querétaro Area, Mexico, in 2020. His experience in customer support roles has contributed to his current position, where he applies his skills in managing customer inquiries and enhancing service delivery.
Professional Development
Throughout his academic and professional journey, Alejo Saavedra Cortés has engaged in various studies that enhance his understanding of international business and customer relations. His educational background equips him with a solid foundation in business principles and ethical considerations, which he applies in his current role at Zenput.