Rodrigo Rosales Ortega
About Rodrigo Rosales Ortega
Rodrigo Rosales Ortega is a Customer Operations Associate at Zenput, where he has worked since 2021 in Zapopan, Jalisco, Mexico. He has a background in customer service and project management, having held various roles in companies such as Rapido Solutions Group, Beat, Costco México, and AT&T.
Work at Zenput
Rodrigo Rosales Ortega has been employed at Zenput as a Customer Operations Associate since 2021. He is based in Zapopan, Jalisco, Mexico. In this role, he is responsible for supporting customer operations, ensuring efficient service delivery, and enhancing customer satisfaction. His tenure at Zenput has lasted for three years.
Previous Employment Experience
Before joining Zenput, Rodrigo worked at Rapido Solutions Group as a Tracing and Tracking Specialist from 2020 to 2021. His experience also includes a position at Beat as a Customer Experience Representative from 2018 to 2020, and at AT&T as a Customer Advocate from 2017 to 2018. Additionally, he worked at Costco México as a Marketing and Sales Executive from 2015 to 2016.
Education and Expertise
Rodrigo studied at UTEL Universidad from 2017 to 2021, completing a four-year program. He also pursued further education in Project Management at Universidad Anáhuac, where he achieved a Diplomado in 2020 after an 11-month course. His educational background equips him with skills relevant to customer operations and project management.
Career Development
Rodrigo's career began at Costco México, where he worked in marketing and sales. He transitioned to AT&T, focusing on customer advocacy, and then to Beat, where he enhanced customer experience. His role at Rapido Solutions Group involved tracing and tracking, which contributed to his operational skills. His current position at Zenput reflects his growth in customer operations.