Chrissy Trussell
About Chrissy Trussell
Chrissy Trussell is an Enterprise Account Manager with extensive experience in account management and customer success. She has held various roles in different companies, including a Senior Technical Account Manager at QuinStreet and a Customer Success Manager at Athelas.
Current Role at Zerocater
Chrissy Trussell serves as an Enterprise Account Manager at Zerocater, a position she has held since 2023. In this role, she focuses on managing enterprise-level accounts, ensuring client satisfaction, and driving revenue growth. Her responsibilities include developing strategies to enhance client relationships and optimizing service delivery to meet the needs of large organizations.
Previous Experience at QuinStreet
Chrissy Trussell has extensive experience at QuinStreet, where she held multiple roles. She worked as a Senior Technical Account Manager and Media Ops for three months in 2021. Prior to that, she served as an Account Manager for Credit Cards at Cardratings.com from 2019 to 2020, and as a Technical Account Manager for Insurance at Insure.com from 2020 to 2021. Additionally, she was an Associate Account Manager for Credit Cards from 2017 to 2019.
Education and Expertise
Chrissy Trussell earned her Master of Business Administration (MBA) in Management Information Systems from San Francisco State University, Lam Family College of Business, from 2015 to 2017. She also holds a Bachelor's Degree in Business/Marketing from the same institution, which she completed from 2011 to 2015. Her educational background provides her with a strong foundation in business management and marketing strategies.
Career Background
Chrissy Trussell has a diverse career background, having worked in various roles across different industries. Before her tenure at Zerocater, she was a Customer Success Manager at Athelas for eight months in 2021-2022. Earlier in her career, she held positions such as Sales Representative at Cost Plus World Market and Front Desk Receptionist at MidPen Housing Corporation. Her experience spans sales, account management, and customer success.
Achievements in Account Management
Throughout her career, Chrissy Trussell has managed over 100 accounts, focusing on increasing monthly revenue and maintaining partnership retention. She has built innovative processes around onboarding new partners and has experience managing teams, particularly during her time as a Senior Technical Account Manager. Her contributions have been significant in enhancing operational efficiency and client satisfaction.