Allison S.
About Allison S.
Allison S. is a Service Delivery Manager with extensive experience in IT and customer service. She has worked in various roles, including Help Desk Technician and Freelance Hairstylist, and holds multiple industry certifications.
Current Role at 1Path
Allison S. serves as a Service Delivery Manager at 1Path, a position she has held since 2023. In this role, she is responsible for overseeing service delivery operations and ensuring client satisfaction. Her experience in various technical roles within the company has equipped her with a comprehensive understanding of service management.
Previous Experience at 1Path
Allison S. has held multiple positions at 1Path prior to her current role. She worked as a Help Desk Technician from 2018 to 2023, and later as Help Desk II for five years. In 2023, she advanced to the role of System Administrator II, Team Lead, where she led a team for nine months. Her diverse experience within the company highlights her growth and adaptability in technical support and administration.
Experience in Freelance Hairstyling
Before her technical career, Allison S. worked as a Freelance Hairstylist for GLAMSQUAD from 2017 to 2023 in the Washington D.C. Metro Area. This role involved providing hairstyling services to clients, showcasing her versatility and ability to manage client relationships in a service-oriented environment.
Educational Background and Certifications
Allison S. studied Information Technology at My Computer Career from 2018 to 2019, where she achieved several industry certifications. She holds certifications in LPI-Linux Essentials, MTA Windows Server Fundamentals, Networking Fundamentals, Mobility and Devices Fundamentals, and Security Fundamentals. She is also expected to be certified in Windows 10 in the near future, further enhancing her technical qualifications.
Prior Roles in Management and IT Consulting
Allison S. has experience in management and IT consulting. She worked as an Assistant Manager at Regis Premium Salons from 2016 to 2017, where she managed salon operations. Additionally, she served as an IT Consultant at Field Nation from 2018 to 2023, providing technical support and solutions to clients in Central Virginia.