3CX
3CX, founded in 2005, offers a comprehensive communications platform serving over 350,000 customers in 190 countries, featuring call, video, and live chat capabilities.
Company History
3CX was founded in 2005. Over the years, it has grown into a global communications provider, serving more than 350,000 customers in 190 countries. The company has been recognized by Invest Cyprus for its contributions to the Cypriot economy.
Products and Services
3CX offers a comprehensive communications platform that includes call, video, and live chat functionalities. Their solutions utilize SIP open-standard and WebRTC technology, ensuring seamless connectivity. They provide both self-managed and hosted PBX solutions, with no monthly user pricing, accommodating diverse business needs. Key features include advanced call center capabilities, such as call recording and queue strategies, as well as hotel PBX functionalities like wake-up calls and PMS integration.
Remote Work Solutions
3CX supports remote working through robust mobile and web applications. Businesses can leverage these tools to maintain productivity and communication efficiency from any location. The platform facilitates integration with Microsoft 365 and various CRM systems, further enhancing remote work capabilities.
Integration and Compatibility
3CX integrates with several business messaging platforms, including WhatsApp and Facebook, and supports a wide range of IP phones like Fanvil, Snom, and Yealink. Additionally, businesses can use their own SIP trunks and numbers, providing flexibility in their communication setups.
Training and Support
3CX offers a certification program through the 3CX Academy, enabling professionals to gain expertise in their solutions. The company also boasts a global partner network with 25,000 partners, ensuring extensive availability of support and services for their customers.