8x8
8x8 offers an integrated communications platform that includes voice, video, chat, and embeddable solutions tailored for various business needs across multiple industries.
Services
8x8 offers an integrated communications platform that combines voice, video, chat, and embeddable communications. The platform is designed to meet various enterprise communication needs. Services include business continuity planning, cloud migration, collaboration and mobility, customer experience enhancement, marketing and demand generation, Microsoft Teams integration, office communications, sales and customer service, and security and authentication. They also provide a 60-Second ROI Tool to help businesses calculate potential returns on investment.
Industry Solutions
8x8 serves a broad range of industries including education, government, manufacturing, retail, financial services, healthcare, professional services, and transportation. Each industry benefits from specialized communication solutions tailored to their specific needs, enhancing customer experience and operational efficiency. The platform's reliability and compliance help it to meet the stringent requirements across these sectors.
Microsoft Teams Integration
8x8 features a certified solution for Microsoft Teams contact centers. This integration aims to streamline communication processes within organizations using Microsoft Teams, enabling seamless connectivity. The solution supports voice, video, and chat functionalities, enhancing internal and external communication effectiveness.
Resources and Training
8x8 provides a variety of resources designed to assist clients and partners. These resources include product datasheets, webinars, reports, white papers, and customer stories that provide insights into using 8x8 solutions effectively. They also offer product training and maintain a customer community platform for ongoing support and peer interactions.
Partner Programs
8x8 hosts the Elevate Partner Program and a Technology Partner Ecosystem. These programs are designed to foster collaborations and expand the capabilities of their integrated communications platform. Partners receive access to exclusive resources, support, and training to help them succeed in marketing 8x8's solutions.