Vivek D.
About Vivek D.
Vivek D. is a Senior Quality Assurance Engineer with extensive experience in quality assurance and team management. He currently oversees a team of five on the Salesforce Warranty Management System project and has previously worked at Mayo Clinic and ABC Supply Co. Inc.
Current Role and Responsibilities
Currently, Vivek D. serves as a Senior Quality Assurance Engineer at ABC Supply Co. Inc., a position he has held since 2019. In this role, he manages a team of five members on the Salesforce Warranty Management System (TWOD) project. His responsibilities include executing test plans, creating test reports, and developing traceability matrices to document program evaluation and QA progress. He also analyzes defects and identifies gaps in current QA practices, reporting his findings to the QA Supervisor. Additionally, he prepares and conducts training sessions for new team members to ensure they understand QA processes and tools.
Previous Experience at ABC Supply Co. Inc.
Vivek D. previously worked at ABC Supply Co. Inc. as a Quality Assurance Engineer from 2017 to 2019. During his tenure, he contributed to various QA initiatives and was involved in the testing processes within the organization. His experience at ABC Supply Co. Inc. laid the foundation for his current role, allowing him to develop a deeper understanding of the company's QA practices and methodologies.
Experience at Mayo Clinic
Before joining ABC Supply Co. Inc., Vivek D. worked as a Quality Assurance Tester at Mayo Clinic from 2015 to 2017. In this position, he was responsible for ensuring the quality of software applications within the healthcare environment. His role involved rigorous testing and quality assurance practices, contributing to the overall reliability of the systems used at Mayo Clinic.
Educational Background
Vivek D. holds a Master's degree from Northeastern University, which he completed from 2014 to 2016. Prior to this, he earned a Bachelor of Engineering (BE) degree from Chitkara University, studying from 2009 to 2013. His educational background provides a strong foundation in engineering principles, which he applies in his quality assurance roles.
Leadership and Team Management
In his current position, Vivek D. has demonstrated leadership by managing a team of five members and previously leading a larger team of ten members during the Enterprise Information Platform (ONBASE) Pilot 1 project. He successfully achieved 100% test case execution with on-time completion, showcasing his ability to guide teams towards meeting project goals and deadlines. His experience in team management is complemented by his commitment to knowledge sharing and training within the QA team.