Phil Weiss, Mha
About Phil Weiss, Mha
Phil Weiss is a Partner Success Director at Abridge, with a background in customer success and healthcare management. He has held various roles in notable organizations, including CipherHealth and Nationwide Children's Hospital, and has authored an ebook on building team cultures.
Current Role at Abridge
Phil Weiss serves as the Partner Success Director at Abridge, a position he has held since 2023. In this role, he focuses on enhancing partner relationships and ensuring successful outcomes for clients. His expertise in customer success and healthcare positions him to effectively address partner needs and drive engagement.
Previous Experience at CipherHealth
Prior to his current role, Phil Weiss worked at CipherHealth for a total of three years, first as an Enterprise Customer Success Manager from 2016 to 2019 and then as Director of Customer Success from 2019 to 2022. In these positions, he was responsible for managing customer relationships and implementing strategies to improve client satisfaction and retention.
Educational Background
Phil Weiss earned a Bachelor of Science (B.S.) degree from West Virginia University, where he studied from 2009 to 2013. He later pursued a Master's degree in Health Administration at The Ohio State University, completing his studies from 2014 to 2016. His educational background provides a strong foundation for his work in healthcare and customer success.
Project Management Experience
Phil Weiss has significant project management experience in the healthcare sector. He worked as a Project Manager at The Ohio State University Wexner Medical Center for eight months in 2014-2015, specifically within the OSU Eye & Ear Institute. He also served as a Project Manager - Strategy & Business Development at Nationwide Children's Hospital from 2015 to 2016, where he contributed to strategic initiatives in the Columbus, Ohio area.
Authorship and Publications
Phil Weiss authored an ebook focused on building team cultures, reflecting his interest in organizational dynamics. Additionally, he publishes a newsletter that shares insights on customer success and healthcare, and he provides quick summaries of books he has read on his website. He also delivers talks on topics related to customer success and healthcare, sharing his knowledge with a broader audience.