Vipin R.
About Vipin R.
Vipin R. is a Staff Site Reliability Engineer with a strong focus on data observability and reliability. He has extensive experience in customer operations and technical support across various companies, including Cloudera and Acceldata.
Work at Acceldata
Currently, Vipin R. serves as a Staff Site Reliability Engineer at Acceldata, a role he has held since 2024. In this position, he emphasizes data observability and data reliability, contributing to the overall performance and stability of the company's services. Prior to this role, he worked as a Technical Account Manager in Customer Success at Acceldata from 2023 to 2024, where he focused on enhancing customer experiences and ensuring successful implementations of the company's solutions.
Previous Experience at Cloudera
Vipin R. has extensive experience at Cloudera, where he held multiple positions over several years. He worked as a Customer Operations Manager from 2022 to 2023, and prior to that, he was a Senior Customer Operations Engineer from 2019 to 2021. He also served as a Staff Customer Operations Engineer for a brief period in 2021 and as a Customer Operations Engineer from 2018 to 2021. His roles involved managing customer operations and ensuring the reliability of services.
Career at Forcepoint
Vipin R. worked at Forcepoint as a Technical Support Engineer II from 2017 to 2018. In this role, he provided technical support and solutions to clients, contributing to the company's commitment to customer satisfaction and service reliability.
Background in Network Security
Before his tenure in customer operations and support roles, Vipin R. was employed at HCL Technologies in the Infrastructure Services Division as a Network Security Engineer from 2015 to 2017. This position involved ensuring the security and integrity of network systems, laying a foundation for his expertise in technology and systems reliability.
Education and Expertise
Vipin R. earned a Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering from Anna University, completing his studies from 2011 to 2015. His educational background, combined with his professional experience, has equipped him with expertise in distributed systems and cloud technologies. He also has a strong passion for streaming systems and big data technologies.