Halsey Sawyer
About Halsey Sawyer
Halsey Sawyer is a Senior Customer Success Manager at Accounting Seed, where she has worked since 2023. With a background in customer success management and project support, she has held various roles in multiple companies, primarily in Columbia, Maryland.
Work at Accounting Seed
Halsey Sawyer currently serves as a Senior Customer Success Manager at Accounting Seed, a position held since 2023. In this role, she focuses on enhancing customer satisfaction and success through effective management of client relationships. Prior to her current role, she worked as a Customer Success Manager at Accounting Seed from 2019 to 2021, where she developed strategies to improve customer engagement and retention.
Previous Experience in Customer Success
Before joining Accounting Seed, Halsey Sawyer gained valuable experience in customer success roles at various companies. She worked as a Customer Success Manager at SparkPost, a MessageBird company, from 2021 to 2022. Additionally, she held the position of Channel Partner Customer Success Manager at MessageBird in 2022. Her background includes a focus on upsell identification and managing customer accounts to maximize revenue opportunities.
Education and Expertise
Halsey Sawyer earned a Bachelor of Communications degree from Salisbury University, where she studied Radio and Television Broadcasting Technology/Technician from 2009 to 2013. She possesses expertise in Jira creation and prioritization, which enhances project management efficiency. Her educational background and professional experience contribute to her ability to support software implementation and ensure smooth transitions for clients.
Background in Customer Support and Administration
Halsey Sawyer has a diverse background in customer support and administrative roles. She worked at Vistaprint as a Product Support Specialist and later as a Product Support Specialist II from 2014 to 2017. Additionally, she served as an Executive Assistant at WorkStrategy, Inc. from 2017 to 2019. Her early career included roles at iHeartMedia, where she held multiple positions, including Promotions Coordinator and Receptionist/Internship Coordinator.
Leadership and Team Involvement
Halsey Sawyer demonstrated leadership skills as the President of the SU Poms Dance Team at Salisbury University from 2012 to 2013. She also participated as a Hawkette, a professional cheerleader for the Chesapeake Bayhawks, from 2013 to 2014. These experiences reflect her ability to work collaboratively in team settings and contribute to group dynamics.