Onjourne D.
About Onjourne D.
Onjourne D. is a Data Quality Analyst at Accruent in Austin, Texas, with extensive experience in data management and client services. She has worked in various roles across multiple companies, including Lucernex, AmerisourceBergen, and Tenet Healthcare.
Current Role as Data Quality Analyst
Currently, Onjourne D. serves as a Data Quality Analyst at Accruent, a position held since 2016. In this role, Onjourne is responsible for ensuring the integrity and quality of data across various business systems. This involves data extraction, transformation, and loading processes, which are critical for maintaining accurate information. Onjourne also utilizes business intelligence tools to identify and monitor current and potential customers, contributing to the company's strategic decision-making.
Previous Experience at Accruent and Lucernex
Before taking on the role of Data Quality Analyst, Onjourne D. worked at Lucernex, an Accruent Company, as a Professional Services Operations Support Administrator from 2016 to 2017. This position involved supporting operational processes within the company. Additionally, Onjourne has developed and managed the Salesforce Account Suspension process at Accruent, showcasing a focus on operational efficiency and data management.
Educational Background at Dallas College
Onjourne D. studied at Dallas College, where an Associate of Arts and Sciences degree in Applied Science was achieved. This program was completed over a two-year period from 2013 to 2015. The education received has provided a foundation for Onjourne's career in data analysis and quality management.
Professional Experience Prior to Accruent
Onjourne D. has a diverse professional background prior to joining Accruent. This includes a role as a Client Service Representative II at AmerisourceBergen from 2012 to 2013, and as a Senior Business Process Specialist at Tenet Healthcare from 2013 to 2016. Additionally, Onjourne worked as a Technical Support Representative at T-Mobile from 2009 to 2012, and as a Corporate Trainer at Chili's from 2004 to 2009. These roles contributed to a broad skill set in customer service, business processes, and training.
Technical Skills and Tools Utilized
In the role of Data Quality Analyst, Onjourne D. employs MySQL Workbench for generating both standard and custom reports. This technical skill is essential for data analysis and reporting tasks. Onjourne also creates documentation and training materials specifically for the CFO Ops department, ensuring that team members have the necessary resources to perform their duties effectively.