Phil Smyth
About Phil Smyth
Phil Smyth is a Senior Manager in Professional Services at Accruent, where he has worked since 2018. He has a background in IT and Computing, with extensive experience in service delivery and operations management across the computer software and retail facilities sectors.
Work at Accruent
Phil Smyth has been employed at Accruent as a Senior Manager in Professional Services since 2018. In this role, he manages professional services teams, focusing on delivering quality service to clients. His responsibilities include overseeing operations and ensuring that the team meets its objectives effectively. His tenure at Accruent has allowed him to leverage his extensive experience in service delivery and operations management.
Previous Experience at Verisae
Prior to joining Accruent, Phil Smyth worked at Verisae as a Senior Solutions Engineer from 2014 to 2018. During his four years at Verisae, he contributed to the development and implementation of solutions that enhanced client operations. His role involved collaborating with clients to understand their needs and providing tailored solutions.
Career at The Co-operative Group
Phil Smyth spent 14 years at The Co-operative Group, where he held the position of Capital Investment MI Manager from 2000 to 2014. In this role, he was responsible for managing capital investment projects and providing management information to support decision-making. His long tenure at the Co-operative Group provided him with a solid foundation in operations management within the retail sector.
Education and Expertise
Phil Smyth studied at The Open University, where he earned a BSc (Hons) in IT & Computing from 1997 to 2000. His educational background has equipped him with strong analytical skills and a deep understanding of technology. He possesses expertise in service delivery and operations management, which he has applied throughout his career in both the computer software and retail facilities industries.
Background
Phil Smyth has a diverse professional background that spans over two decades in the fields of technology and retail. His career began at The Co-operative Group, where he developed a strong foundation in management information and capital investment. He later transitioned to Verisae, where he honed his skills in solutions engineering before taking on his current role at Accruent.