Erik Rinard
About Erik Rinard
Erik Rinard is a Professional Services App Consultant I at Aceyus, where he provides technical guidance and support to improve team performance. He has a diverse background in customer migrations, technical support, and education in English and Computer Information Systems.
Current Role at Aceyus
Erik Rinard currently holds the position of Professional Services App Consultant I at Aceyus, a role he has occupied since 2021. In this capacity, he acts as a technical and knowledge resource for internal support teams, offering guidance and expertise aimed at improving team performance. His responsibilities include serving as a primary resource for customer migrations, ensuring seamless transitions with minimal downtime.
Previous Experience at Aceyus
Prior to his current role, Erik Rinard worked at Aceyus as a Support Engineer for 9 months in 2015. He later served as the Professional Services Support Team Lead from 2015 to 2021. During his tenure, he led efforts to standardize product and documentation offerings, which enhanced consistency and usability across the company.
Educational Background
Erik Rinard earned a Bachelor of Arts degree from Lawrence University, where he studied English and Studio Art from 2004 to 2008. He also attended Oakton Community College, obtaining an Oracle Database Administrator (DBA) Certificate in Computer Information Systems from 2013 to 2015. His foundational education includes a High School Diploma from Maine West High School, completed from 2000 to 2004.
Work History
Erik Rinard has a diverse work history. He worked at Riverside Publishing as a Software Support Associate from 2010 to 2015. Additionally, he served as a Manager at Des Plaines Park District for one month in 2010 and held a seasonal part-time supervisor position there from 2008 to 2010. His experience spans various roles that have contributed to his technical and managerial skills.