Joe White
About Joe White
Joe White is a Strategic Account Executive with extensive experience in technology solutions for contact centers. He currently serves as Sr Strategic Accounts Director at Five9 and has a strong background in marketing and business administration from Georgia State University.
Work at Aceyus
Joe White has been employed at Aceyus since 2016, serving as a Strategic Account Executive for eight years. In this role, he specializes in visualizing, designing, delivering, and refining technology solutions tailored for contact centers and customer engagement. His responsibilities include providing contact center analytics, omnichannel reporting, and customer journey data, which aim to enhance efficiencies and revenue for clients.
Current Role at Five9
In addition to his position at Aceyus, Joe White has been working at Five9 as a Senior Strategic Accounts Director since 2023. This role is based in Charlottesville, VA, and is conducted remotely. His experience in account management and technology solutions contributes to his effectiveness in this position.
Education and Expertise
Joe White studied at Georgia State University, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing. His educational background provides a foundation for his diverse technical skills and business acumen, enabling him to communicate effectively with stakeholders and deliver tailored solutions.
Professional Background
Joe White's career spans over two decades in the technology and telecommunications sectors. He worked at Cisco Systems as an Enterprise Architect - Contact Center from 1999 to 2012, accumulating 13 years of experience. Prior to that, he was a Systems Engineer at MCI Telecommunications Corporation from 1996 to 1999. His extensive background supports his current roles in account management and technology solution delivery.
Previous Experience at Aceyus
Before becoming a Strategic Account Executive at Aceyus, Joe White served as a Sales Engineer from 2012 to 2016. In this capacity, he developed skills in technology solutions for contact centers, which laid the groundwork for his later responsibilities in account management and strategic planning.