Cristina C.
About Cristina C.
Cristina C. is a Senior Order Management, Supply Chain Analyst and Account Management at Achievers in Toronto, Ontario, Canada, where she has worked since 2019. With a background in various roles within the company and experience in API integrations, she manages a portfolio of top-tier global vendors and leads projects to enhance operational efficiencies.
Work at Achievers
Cristina C. has been employed at Achievers since 2016, holding various roles over the years. She currently serves as a Senior Order Management, Supply Chain Analyst, and Account Management since 2019. In this position, she manages a portfolio of 33 top-tier global vendors, overseeing an annual order volume of 1.5 million and an annual spend of 100 million USD. Prior to her current role, she worked as a Bilingual Fulfillment Specialist and a Bilingual Member Experience Coordinator. Cristina has played a key role in proposing and implementing API enhancements for major accounts.
Education and Expertise
Cristina C. studied at Universitat Autònoma de Barcelona, where she earned a degree in Industrial and Organizational Psychology from 2002 to 2007. Her educational background provides her with a strong foundation in understanding workplace dynamics and human behavior, which is beneficial in her roles within supply chain management and account management.
Background
Before joining Achievers, Cristina held several positions in Spain. She worked as a Training Consultant at Take a Tip for eight months in 2011 and as an HR Consultant at Hays for five months in 2010. Additionally, she served as a Recruiter at El Corte Inglés from 2006 to 2008. These roles contributed to her experience in client relations and operational efficiency.
Achievements
Cristina has achieved notable results in her roles at Achievers. She successfully reduced the inquiry percentage rate to 0.50% and 0.30% for the largest accounts she managed. Her leadership in projects aimed at implementing efficiencies in existing processes has contributed to improved operational performance.
Technical Skills
Cristina utilizes multiple internal systems in her work, including Salesforce, JIRA, Netsuite, and CORE. Her experience with API integrations and enhancements demonstrates her technical proficiency and ability to improve system functionalities for major clients such as Best Buy, Apple Canada, Blackhawk, and Linio/Falabella.