Elise Judges
About Elise Judges
Elise Judges is a Senior Customer Success Manager at Achievers, where she has worked since 2022. With nine years of experience in the recognition and engagement sector, she has held various roles at Achievers and previously worked as a Senior Account Manager at Lane.
Current Role as Senior Customer Success Manager
Elise Judges currently holds the position of Senior Customer Success Manager at Achievers, a role she has occupied since 2022. In this capacity, she focuses on supporting customers by aligning their recognition programs with strategic goals. Elise partners with various Achievers customers to develop best-in-class recognition initiatives, ensuring that employees can perform at their highest potential. Her expertise in customer success is instrumental in fostering positive relationships and driving program effectiveness.
Previous Experience at Achievers
Elise Judges has a significant history with Achievers, having worked in multiple roles over several years. She began her tenure as a Member Experience Coordinator from 2014 to 2015 for 11 months. Following this, she served as a Client Support Coordinator for 7 months in 2015. Elise then transitioned to the role of Customer Success Manager, where she worked for 6 years until 2021. Her extensive experience at Achievers has equipped her with a deep understanding of customer needs and recognition strategies.
Experience at Lane
Before her current role at Achievers, Elise Judges worked as a Senior Account Manager at Lane from 2021 to 2022 for 11 months. In this position, she was responsible for managing client accounts and ensuring customer satisfaction. Her experience at Lane contributed to her skills in account management and customer engagement, further enhancing her capabilities in the recognition and engagement space.
Education and Academic Background
Elise Judges earned her Bachelor’s Degree in Geography and Environmental Studies from McMaster University, where she studied from 2009 to 2013. This academic background provided her with foundational knowledge that supports her work in customer success and engagement, particularly in understanding the environmental and social contexts of recognition programs.
Expertise in Recognition and Engagement
With nine years of experience in the recognition and engagement space, Elise Judges has developed a strong expertise in creating and implementing effective recognition programs. She recommends best practices to help employees excel in their roles, contributing to a positive workplace culture. Her knowledge in this area allows her to effectively support customers in achieving their engagement goals.