Francesca Piacente
About Francesca Piacente
Francesca Piacente is a Business Operations Program Manager at Achievers, where she has worked since 2023. She has a diverse background in project management and operations, with previous roles at Achievers and other organizations in the elearning and business development sectors.
Current Role at Achievers
Francesca Piacente currently serves as the Business Operations Program Manager at Achievers, a position she has held since 2023 in Toronto, Ontario, Canada. In this role, she is responsible for overseeing business operations, ensuring effective program management, and contributing to the company's operational efficiency.
Previous Positions at Achievers
Francesca Piacente has held multiple roles at Achievers prior to her current position. She worked as an Implementation Manager from 2021 to 2023, as an Enablement Operations Analyst for 9 months in 2020, and as a Revenue Program Manager for 7 months in 2021. Additionally, she served as an Operations Analyst in Revenue Operations from 2020 to 2021. Her diverse roles at Achievers reflect her expertise in program management and operations.
Education and Certifications
Francesca Piacente earned a Bachelor of Arts in Global Studies from Ryerson University, where she studied from 2008 to 2013. She also holds the Certified Associate of Project Management (CAPM) certification from the Project Management Institute, which demonstrates her foundational knowledge in project management principles.
Professional Experience
Francesca Piacente has a diverse employment history that spans various industries. She worked as a Business Development Administrator at Edinburgh Airport from 2017 to 2018 and as an E-Learning Coordinator at Aegon from 2018 to 2019. Additionally, she served as an E-Learning Project Leader at Learnkit from 2015 to 2017 and as a University of Toronto TEFL Online Course Coordinator at Teach Away Inc. from 2013 to 2015. Her experience includes stakeholder management and client success.
Involvement in Educational Initiatives
Francesca Piacente contributed to educational initiatives as the Alternative Spring Break Project Coordinator for Team Kenya at Ryerson University from 2012 to 2013. She also served as a Student Ambassador at Ryerson University for three years, from 2009 to 2012, where she engaged with prospective students and promoted the university's programs.