Monika Shtun
About Monika Shtun
Monika Shtun is a Customer Success Manager based in Toronto, Ontario, Canada, with over six years of experience at Achievers. She holds a Bachelor of Commerce degree in Human Resources from Ryerson University and has previously worked in various roles, including Account Specialist and Election Recruitment Officer.
Current Role as Customer Success Manager
Monika Shtun currently serves as a Customer Success Manager at Achievers, a position she has held since 2018. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Her experience in customer success enables her to address client needs effectively and contribute to the overall success of the organization.
Previous Positions at Achievers
Monika Shtun has held multiple roles at Achievers. She began her career there as an Account Specialist from 2016 to 2017, followed by a position as an Enterprise Account Specialist from 2017 to 2018. Additionally, she worked as a Member Experience Coordinator from 2015 to 2016. These roles provided her with a solid foundation in account management and customer engagement.
Education at Ryerson University
Monika Shtun studied at Ryerson University, where she earned a Bachelor of Commerce degree with a focus on Human Resources. Her education spanned from 2010 to 2014, equipping her with essential knowledge and skills applicable to her career in customer success and human resources.
Early Career Experience
Before her tenure at Achievers, Monika Shtun worked as an Election Recruitment Officer for the City of Toronto in 2014. This role lasted for three months and involved recruiting personnel for election-related activities. Additionally, she worked as a Sales Supervisor at Victoria's Secret from 2011 to 2015, where she gained valuable experience in retail management and customer service.