Shannon Ryan

Manager, Sales Development (North America) @ Achievers

About Shannon Ryan

Shannon Ryan is the Manager of Sales Development for North America at Achievers, where she focuses on individualization and empathy to motivate and develop her team. With a background in English Language and Literature and extensive experience in sales enablement, she is passionate about personal development and effective communication.

Current Role at Achievers

Shannon Ryan serves as the Manager of Sales Development for North America at Achievers. She has held this position since 2022 and is based in Toronto, Ontario, Canada. In this role, she focuses on leading sales development initiatives and strategies to enhance team performance and drive sales growth.

Previous Experience at Achievers

Shannon Ryan previously worked at Achievers in two roles. She was the Global Sales Enablement Manager from 2021 to 2022 for 11 months, where she contributed to the development of sales strategies and training programs. Prior to that, she served as the Global Sales Enablement Specialist in Sales Development from 2020 to 2021 for 7 months, focusing on enhancing sales processes and team effectiveness.

Educational Background

Shannon Ryan studied at Queen's University, where she earned a Bachelor of Arts (Honours) in English Language and Literature from 2012 to 2016. Additionally, she attended the University of Toronto School of Continuing Studies from 2018 to 2019, where she studied Communication and achieved a certification in Strategic Copywriting.

Work Experience at EF Educational Tours

Shannon Ryan worked at EF Educational Tours in various roles from 2016 to 2020. She served as a Tour Consultant (Account Executive) for two years, followed by a position as a Senior Tour Consultant (Senior Account Executive) for two years. In 2020, she briefly held the role of Customer Experience Specialist for 8 months, where she focused on enhancing customer satisfaction and engagement.

Coaching and Personal Development

Shannon Ryan engages in co-active coaching, emphasizing personal development and motivation. She leads with a focus on individualization and empathy, aiming to inspire and develop others within her team. Her passion for building processes and strong organizational skills contribute to her effectiveness in her roles.

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