Shruti Sharma
About Shruti Sharma
Shruti Sharma is a Customer Success Manager with extensive experience in technology and customer relations. She has worked in various roles across multiple companies, including Constant Contact, Bronto Software, and LogMeIn, and currently mentors at Techstars.
Work at Achievers
Shruti Sharma has been employed at Achievers as a Customer Success Manager since 2018. In this role, she focuses on ensuring customer satisfaction and success by leveraging her extensive experience in technology and customer needs. Her tenure at Achievers spans six years, during which she has contributed to the company's mission of enhancing employee engagement and recognition.
Education and Expertise
Shruti Sharma holds a Bachelor of Science degree from George Mason University - School of Business and a Master of Science degree from The George Washington University School of Business. Her educational background complements her expertise in various domains, including solution and problem solving, product life cycle management, and customer interaction.
Background
Shruti Sharma has a diverse professional background with experience in multiple roles across various companies. She began her career as a Systems Analyst at Abacus Technology from 2000 to 2003 and later worked as a Systems Engineer at Lockheed Martin. Over the years, she has held positions at AOL, Constant Contact, Bronto Software, and LogMeIn, gaining significant experience in product management and solutions engineering.
Achievements
Throughout her career, Shruti Sharma has developed a strong skill set in leveraging technology to meet customer needs, particularly in the SaaS marketing and collaboration technology sectors. She has demonstrated her ability to work cross-functionally and has been involved in strategic partnerships and customer relationship management. Additionally, she has served as a mentor at Techstars since 2021, further showcasing her commitment to guiding others in the industry.