Alex Burton
About Alex Burton
Alex Burton is a Senior Systems Administrator currently working at Acquia in Reading, England. With extensive experience at Apple, including roles as IS&T Problem Coordinator and Lead Genius, Burton has a strong background in IT support and systems administration.
Current Role at Acquia
Alex Burton serves as a Senior Systems Administrator at Acquia, a position held since 2021. Based in Reading, England, he has been instrumental in managing and optimizing systems to support the organization's operations. His role involves overseeing system performance, troubleshooting issues, and implementing solutions to enhance efficiency within the company.
Previous Experience at Apple
Prior to joining Acquia, Alex Burton accumulated extensive experience at Apple. He worked as an IS&T Problem Coordinator from 2015 to 2017, focusing on resolving technical issues within the organization. Before that, he held the position of Lead Genius from 2012 to 2015, where he led a team in troubleshooting and maintaining Point of Sale (POS) systems at the WestQuay Apple store. His career at Apple began in 2006 as a Mac Genius, where he developed his technical skills over six years.
Training and Development Experience
During his tenure at Apple, Alex Burton participated in training programs at various notable locations, including Cupertino, Regent Street, and Bullring. This experience contributed to his development as a technical leader and enhanced his ability to train and mentor team members in a retail environment.
Background in IT Service Management
Before his extensive career at Apple, Alex worked as an IT Service Desk Analyst at Norwich Union International for eight months in 2006. This role provided him with foundational experience in IT service management, which he later applied in his positions at Apple, particularly in troubleshooting and problem coordination.