Amruta Bandewar
About Amruta Bandewar
Amruta Bandewar is a Support Engineer currently employed at Acquia in Pune, Maharashtra, India. She has a background in Computer Science and has held various technical support roles across different companies since 2019.
Current Role at Acquia
Amruta Bandewar currently serves as a Support Engineer at Acquia, a position she has held since 2023. Based in Pune, Maharashtra, India, she is responsible for providing technical support and solutions to clients, ensuring optimal use of Acquia's products and services. Her role involves troubleshooting issues, assisting customers with inquiries, and contributing to the overall customer satisfaction.
Previous Experience at Acquia
Prior to her current position, Amruta worked at Acquia as an Associate Support Engineer from 2021 to 2022. During this time, she gained valuable experience in customer support and technical troubleshooting, further developing her skills in handling client queries and resolving technical issues efficiently.
Professional Background in Technical Support
Amruta has a solid background in technical support, having worked as a Junior Technical Support Engineer at Avalara from 2019 to 2021. In this role, she provided assistance to customers, addressing their technical issues and ensuring they received timely solutions. Her experience in this position laid the foundation for her subsequent roles in support engineering.
Education and Qualifications
Amruta Bandewar holds a Bachelor of Engineering in Computer Science, which she obtained from Savitribai Phule Pune University from 2015 to 2019. Additionally, she pursued a Post Graduation Diploma in Information Technology from Symbiosis Centre for Distance Learning from 2020 to 2022. This educational background has equipped her with the technical knowledge and skills necessary for her career in support engineering.
Early Career at Neeyamo Enterprise Solutions
Amruta began her professional career as an Implementation Specialist at Neeyamo Enterprise Solutions Private Limited in 2019. She worked in this role for four months in Pune, where she was involved in implementing solutions for clients, gaining initial exposure to the technical support field.