Austin Isaacson
About Austin Isaacson
Austin Isaacson is a Customer Success Manager at Acquia, where he has worked since 2022. He has previous experience in client success and account management roles at CORE Higher Education Group and Northeastern University.
Current Role at Acquia
Austin Isaacson serves as a Customer Success Manager at Acquia, a position he has held since 2022. He is based in Boston, Massachusetts. In this role, he focuses on ensuring customer satisfaction and driving product adoption among clients. His responsibilities include managing client relationships and providing support to enhance user experience with Acquia's offerings.
Previous Experience at CORE Higher Education Group
Prior to his current role, Austin worked at CORE Higher Education Group as a Client Success Manager from 2020 to 2022. During his tenure, he was responsible for client engagement and support, contributing to the overall success of the organization's initiatives in higher education.
Experience at Northeastern University
Austin held multiple roles at Northeastern University from 2016 to 2020. He served as an Operations Coordinator for one year, followed by three years as an Account Manager. Additionally, he worked as Adjunct Faculty from 2018 to 2020, where he contributed to the academic community. His experience at Northeastern University provided him with a strong foundation in client management and educational operations.
Educational Background
Austin Isaacson earned a Bachelor of Arts (B.A.) in Psychology from Indiana University Bloomington, where he studied from 2010 to 2014. This educational background has equipped him with insights into human behavior, which he applies in his professional roles, particularly in customer success and client management.
Internship Experience at Indiana University Alumni Association
In 2012, Austin completed a marketing internship at the Indiana University Alumni Association. This three-month role provided him with practical experience in marketing strategies and alumni engagement, further enhancing his skills in client relations and communications.