Candace Jenkins, MBA
About Candace Jenkins, MBA
Candace Jenkins is a Key Customer Success Manager at Acquia and the Owner and Founder of Candace Andrea Designs. With a background in customer service and a Master's degree in Business Administration, she has extensive experience in various roles across multiple industries.
Work at Acquia
Candace Jenkins currently serves as a Key Customer Success Manager at Acquia, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer service and management. Prior to this position, she worked at Acquia as a Programs Customer Success Manager from 2021 to 2022. Her responsibilities included managing customer relationships and facilitating program success.
Current Ownership of Candace Andrea Designs
Since 2018, Candace Jenkins has been the Owner and Founder of Candace Andrea Designs, located in Wilmington, Massachusetts. In this capacity, she oversees all aspects of the business, including design, customer relations, and operational management. Her entrepreneurial venture reflects her commitment to creativity and customer service.
Previous Experience at Parker Hannifin
Candace Jenkins worked at Parker Hannifin as a Customer Service Representative from 2016 to 2021. During her five years in this role, she was responsible for addressing customer inquiries and ensuring a high level of service. This experience contributed to her skills in customer relations and support.
Educational Background
Candace Jenkins holds a Bachelor of Arts in Communication with a concentration in Creative Advertising from Lasell University, which she completed between 2009 and 2018. She furthered her education by obtaining a Master of Business Administration (MBA) in Project Management from the same institution, graduating in 2022. Her educational background supports her roles in customer success and business management.
Diverse Work History
Candace Jenkins has a diverse work history that includes various roles in customer service and management. She worked at Town Sports International from 2010 to 2015 in multiple teams, including Clean Team and Welcome Team. Additionally, she held positions at Regions Bank as a Branch Service Leader for nine months in 2015 and at Eastern Bank as a Seasonal Teller in 2010. She also has experience in the hospitality industry, currently working at Longhorn Steakhouse as a Service Professional, Training Server, and Bartender since 2011.