Victoria Bean
About Victoria Bean
Victoria Bean is a Senior Curriculum Manager at Acquia, where she has worked since 2018. She has extensive experience in customer onboarding, account management, and hospitality, having held various positions at Acquia and Four Seasons Hotels and Resorts.
Current Role as Senior Curriculum Manager
Victoria Bean serves as the Senior Curriculum Manager at Acquia, a position she has held since 2018 in Honolulu, Hawaii. In this role, she is responsible for developing and maintaining certification question banks for Acquia's training programs. She collaborates with the Product team to ensure that training materials are updated in line with user interface and feature changes. Additionally, she oversees certification events at conferences and engages with Acquia customers and partners to identify training needs.
Previous Experience at Acquia
Victoria Bean has a significant history with Acquia, having worked in various roles from 2015 to 2018. She began as an Account Manager in Boston, Massachusetts, for 10 months before transitioning to the Manager of Account Management Operations for 8 months. She then took on the role of Customer Onboarding Manager in Oahu, Hawaii, for 2 years. Her diverse experience at Acquia has equipped her with a deep understanding of customer needs and onboarding processes.
Hospitality Background
Victoria Bean has extensive experience in the hospitality industry, primarily with Four Seasons Hotels and Resorts. She held multiple positions, including Assistant Housekeeping Manager and Hotel Assistant Manager, from 2012 to 2015 in Boston, MA. Her roles included managing housekeeping operations and supervising staff. She also worked as a Front Desk Agent at InterContinental Hotels Group and completed various internships in the hospitality sector, which provided her with a solid foundation in customer service.
Educational Qualifications
Victoria Bean studied at Boston University, where she earned a Bachelor of Science degree in Hospitality Administration from 2007 to 2011. Her education provided her with essential knowledge and skills applicable to her career in both hospitality and customer training. She also completed her secondary education at Pope John XXIII High School.
Training and Development Initiatives
In her current role, Victoria Bean is actively involved in training and development initiatives at Acquia. She provides regular updates on training materials for new product releases and addresses any gaps in training. She manages product-related channels and courses on Acquia’s Learning Management System (LMS), ensuring that training resources are relevant and effective for users.