Kapil Kalra
About Kapil Kalra
Kapil Kalra serves as the Chief Customer Officer at ACTO, where he has worked since 2015. He focuses on enhancing educational experiences in the life sciences sector through data-driven strategies and the development of an AI-powered SaaS platform.
Work at ACTO
Kapil Kalra has served as the Chief Customer Officer at ACTO since 2015, contributing to the company's mission of enhancing educational experiences in the life sciences sector. In this role, he focuses on creating unified educational experiences for global pharmaceutical and medical device companies. Kalra plays a significant role in the development of ACTO's AI-powered SaaS platform, which integrates mobile experiences and agency partnerships. His work helps senior commercial and medical education leaders access impactful data by consolidating educational touchpoints into an omnichannel experience.
Previous Experience
Before joining ACTO, Kapil Kalra worked as a Consultant at Deloitte Canada from 2014 to 2015. His role involved providing strategic insights and solutions within the consulting sector. Prior to that, he gained experience as an Equity Research Analyst at BMO Capital Markets for a brief period in 2012. This diverse background in consulting and finance has equipped him with valuable skills applicable to his current role in customer engagement and education.
Education and Expertise
Kapil Kalra holds two degrees from the University of Waterloo. He earned a Bachelor of Applied Science (B.A.Sc.) in Electrical Engineering and a Bachelor of Arts (B.A.) in Economics. His educational background provides a strong foundation for his career in business consulting and customer engagement within the life sciences industry. Kalra's expertise lies in transforming educational initiatives and leveraging data to improve patient outcomes.
Background
Kapil Kalra pursued a career in business consulting after graduating from the University of Waterloo. During his time at the university, he met and became roommates with Parth Khanna and Kumar Erramilli, establishing connections that may have influenced his professional journey. His shared intention of making a meaningful impact in the life sciences sector led to the founding of ACTO, where he continues to drive strategic education initiatives.