Qurratul Prima
About Qurratul Prima
Qurratul Prima is a Technical Writer with over six years of experience in technical content writing, particularly for web-based software applications. She has worked for various organizations, including Therap Services and ACTO, and holds a Bachelor of Arts in English Language and Literature from DePauw University.
Work at ACTO
Currently, Qurratul Prima serves as a Technical Writer at ACTO, a role she has held since 2021. Based in Toronto, Ontario, Canada, she focuses on managing technical documentation and ensuring the clarity and accuracy of technical content. Her work involves collaborating with cross-functional teams and communicating effectively with technical Subject Matter Experts (SMEs).
Previous Experience in Technical Writing
Before joining ACTO, Qurratul Prima worked as a Technical Writer at Trapeze Group from 2020 to 2021 in Mississauga, Ontario, Canada. Prior to that, she held the same position at Therap Services from 2015 to 2017 in Dhaka, Bangladesh. Her experience spans over six years in technical content writing, specifically for web-based software applications.
Marketing Operations Experience
Qurratul Prima worked as the Lead Marketing Operations Specialist at Therap Services from 2017 to 2020 for three years in Dhaka, Bangladesh. In this role, she gained valuable experience in marketing operations, enhancing her skills in customer-facing roles and client communication.
Educational Background
Qurratul Prima studied at DePauw University, where she earned a Bachelor of Arts (BA) degree in English Language and Literature from 2010 to 2014. During her time at the university, she engaged in various roles, including Writing Centre Tutor and Community Resource Assistant, which contributed to her development in writing and communication.
Skills and Expertise
Qurratul Prima possesses expertise in managing technical documentation and is familiar with Software Development Life Cycle (SDLC) processes within an agile environment. She has over two years of experience in customer-facing roles, which has enhanced her communication skills with clients. Her collaborative work with cross-functional teams further demonstrates her ability to effectively engage with diverse stakeholders.