Cheryl L. Floccare, Cfi, Lpc
About Cheryl L. Floccare, Cfi, Lpc
Cheryl L. Floccare is a Transportation Compliance and Damage Claims Lead at ACV Auctions, with a background in loss prevention and insurance. She has held various roles in the transportation and retail sectors and is certified as a Loss Prevention Certified professional and a Certified Forensic Interviewer.
Work at ACV Auctions
Cheryl L. Floccare currently serves as the Transportation Compliance / Damage Claims Lead at ACV Auctions, a role she has held since 2022. Prior to this position, she worked as a Sr. Transportation Compliance Specialist at the same company from 2021 to 2022. Her responsibilities include overseeing compliance in transportation and managing damage claims, contributing to the operational efficiency of the organization. ACV Auctions is based in Buffalo, New York, where Floccare applies her extensive experience in compliance and claims management.
Professional Experience at GEICO
Cheryl Floccare worked at GEICO as a Licensed MOAT Insurance Agent from 2019 to 2021 in Getzville, New York. In this role, she was responsible for providing insurance solutions and support to clients. Her experience at GEICO enhanced her skills in customer service and claims processing, which are critical in the insurance industry.
Background in Loss Prevention and Management
Floccare has a significant background in loss prevention and management, having worked at Tractor Supply Company for a total of 15 years. She served as a Store Manager from 2002 to 2005 and later as a Regional Loss Prevention Manager from 2007 to 2019. Additionally, she held the position of Internal Audit-Operational Compliance Auditor from 2005 to 2007. This extensive experience has equipped her with a strong understanding of operational compliance and risk management.
Education and Expertise
Cheryl Floccare is pursuing a degree in Criminal Justice at the State University of New York Empire State College, a program she has been engaged in since 2016. She also studied Criminal Justice at Bryant & Stratton College from 2014 to 2015. Floccare is certified as a Loss Prevention Certified (LPC) professional since 2010 and as a Certified Forensic Interviewer (CFI) since 2011. She has expertise in Wicklander-Zulawski Advanced Interview techniques, which are essential in conducting effective interviews in compliance and loss prevention contexts.