Chris Francis
About Chris Francis
Chris Francis is a Senior Vehicle Condition Inspector with over 30 years of experience in the automotive industry, currently working at ACV Auctions since 2020. He has held various roles including District Sales Manager at FCA Fiat Chrysler Automobiles and has a strong background in customer service and account management.
Work at ACV Auctions
Chris Francis has served as a Senior Vehicle Condition Inspector at ACV Auctions since 2020. In this role, he focuses on enhancing customer satisfaction through innovative approaches in vehicle condition inspection. His responsibilities include launching online auctions and consulting with dealership management to optimize the use of the online auction platform. He operates primarily in the Greater Pittsburgh Region.
Previous Experience in the Automotive Industry
Chris Francis has over 30 years of experience in the automotive industry. He previously worked at FCA Fiat Chrysler Automobiles as a District Sales Manager from 1995 to 2001 in the Pittsburgh Zone. He also held positions at Havertown Nissan as a Sales and Leasing Consultant and at Philadelphia Insurance Companies as an Account Manager in the Ontrac Division. His career includes roles at The Warranty Group and Dominion Dealer Solutions, where he focused on account management and customer service.
Education and Expertise
Chris Francis studied Marketing at Cabrini University, where he earned a Bachelor of Science (BS) degree from 1984 to 1988. His educational background includes attendance at Lansdale Catholic High School and Zweibruecken American High School, where he completed his junior year. His academic and professional experiences contribute to his expertise in customer service and process improvement within the automotive sector.
Background in Business Consulting
Chris Francis has experience in business consulting, having worked as a Business Consultant in the Automotive Division at OneCommand from 2006 to 2007. This role allowed him to apply his knowledge of the automotive industry to improve business processes and customer engagement. His diverse background includes a focus on account management and implementation strategies.