Dana Walker
About Dana Walker
Dana Walker is the Manager of Business Development at Adelman Travel, a BCD Travel Company, with over twenty-five years of experience in sales, management, customer service, and operations. Previously, Walker held various roles at American Express, Caesars Entertainment Corporation, and Hilton Worldwide, specializing in contract negotiations and client relationship management.
Current Role at Adelman Travel
Dana Walker serves as the Manager of Business Development at Adelman Travel, a BCD Travel Company, since 2017. In this role, she focuses on delivering innovative changes in travel management, aiming to enhance the traveler experience and improve company results. Walker collaborates with organizations across nine states in the south central region to design managed travel and expense programs.
Previous Experience at American Express
Walker worked at American Express from 2008 to 2016, where she held the position of Senior Manager of Business Development for Global Business Travel. She was based in the Austin, Texas area during her eight years with the company. Prior to this role, she served as Manager of Business Development for Large Market Sales at American Express for one year.
Sales Management Background
Before her tenure at American Express, Dana Walker was the National Sales Manager at Caesars Entertainment Corporation from 2003 to 2006, working in the Las Vegas, Nevada area. She also held the position of Senior Sales Manager at Hilton Worldwide for one year from 2006 to 2007 in Austin, Texas. Her career in sales management spans over twenty-five years.
Education and Expertise
Dana Walker earned a Bachelor of Science degree in Organizational Communication from The University of Kansas. She possesses strong public speaking abilities and leadership skills, which complement her expertise in contract negotiations and relationship cultivation with clients.
Career in Customer Service and Operations
Walker began her career in the travel industry as System Manager of Customer Service at National Airlines from 1999 to 2002 in Las Vegas, Nevada. This role laid the foundation for her extensive experience in sales, management, customer service, and operations, which she has built upon over the years.