Osman Azizi
About Osman Azizi
Osman Azizi is a Customer Success Manager at Adenza, where he has worked since 2019. He has extensive experience in client services and technical support, having held various roles at companies such as ION, Bank of Scotland, and Datacom.
Current Role at Adenza
Osman Azizi has been serving as a Customer Success Manager at Adenza since 2019. In this role, he focuses on client engagement and building stakeholder relationships to meet business objectives. His responsibilities include establishing strategies to enhance operational efficiency and drive growth. His experience in customer success allows him to effectively address client needs and ensure satisfaction.
Previous Experience at ION
Prior to his current position, Osman Azizi worked at ION in various capacities. He served as Client Service Manager from 2012 to 2015 and later as Head of Client Services - APAC from 2015 to 2018. During his tenure, he developed strategies that targeted bottom-line results and improved overall business operations, contributing to the company's success in the APAC region.
Background in Technical Support and Customer Service
Osman Azizi has a solid foundation in technical support and customer service. He worked at Datacom as a Technical Support Specialist from 2003 to 2004 and as Customer Service Manager/Team Lead from 2004 to 2006. He later joined Bank of Scotland as Desktop Support Team Lead from 2006 to 2008. This diverse experience has equipped him with the skills to identify and resolve business challenges effectively.
Expertise in Business Growth Strategies
Osman Azizi specializes in identifying business pains and implementing strategies to drive growth. His focus on successful business operations and client satisfaction has been a consistent theme throughout his career. He leverages his extensive experience to develop initiatives that align with organizational goals and enhance overall performance.