Jonelle Draper
About Jonelle Draper
Jonelle Draper serves as the International CSR Team Lead at AeroSafe Global and has been working in this role since 2018. She has a background in marketing and management, with previous experience in customer service and accounts receivable.
Current Role at AeroSafe Global
Jonelle Draper serves as the International CSR Team Lead at AeroSafe Global. She has held this position since 2018, contributing to the company's customer service initiatives on an international scale. Her responsibilities include overseeing customer service operations and ensuring effective communication with clients. Draper operates from the Rochester, New York Area, where she applies her expertise in customer relations to enhance service delivery.
Work Experience at Uber
Since 2018, Jonelle Draper has worked as a Driver for Uber in the Rochester, New York Area. This role involves providing transportation services to passengers, ensuring safety and satisfaction during rides. Draper has accumulated six years of experience in this position, demonstrating her commitment to customer service and operational efficiency.
Previous Employment at ConServe
Jonelle Draper worked at ConServe in two capacities. Initially, she served as a Quality Service Associate from 2017 to 2018 for nine months, where she focused on maintaining service standards. Following this role, she was employed as an Accounts Receivable Specialist from 2016 to 2017 for seven months, managing financial transactions and client accounts.
Educational Background
Jonelle Draper studied at the State University of New York College at Brockport, where she earned a Bachelor of Business Administration (B.B.A.) in Marketing/Marketing Management from 2013 to 2016. Prior to this, she attended Alfred State College - SUNY College of Technology, achieving a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2012 to 2013.
Early Career Experience
Before her roles in customer service and finance, Jonelle Draper gained experience in the hospitality industry. She worked as a Server at Big River Restaurants / Applebee's Franchise Group from 2013 to 2016 for three years, where she developed skills in customer interaction and service delivery. Additionally, she was employed as a Sales Associate at Cosmo Prof from 2011 to 2012 for one year, further enhancing her customer service abilities.